Take part in the 2012 Customer Service Council Awards.
The Customer Service Council Annual Award Program encourages individuals and organizations to achieve andpromote customer service excellence, innovation, and best practice. “Best Practice” covering key elements of customer satisfaction around response times, quality and depth of service including product, people and process.
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Upcoming Events.
The Customer Service Council Inc. holds at least 4 events a calendar year. These events are held at 5 star locations and held in high esteem with up to 100 attending. In 2011, for example, we held an event at the Parmelia Hilton and another at Bells at the Barrack Street Jetty, Perth Waterfront.
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Call to Excellence 2012
Enhance your contact centre's operational efficiency and customer advocacy through workforce management, process optimisation and multichannel integration.
Special 10% Discount for Customer Service Council members.
Hilton On The Park Melbourne, Australia I 19th & 20th April 2012
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Become a Member.
Members of the Customer Service Council are role models in the community for raising customer service standards, and support the events and awards programs through the annual membership fee. Members receive a range of benifits including eligibility to enter the Annual Awards program, discounted tickets to events and the opportunity to promote their organisation through a network of professionals.
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2012 Customer Service Awards
Upcoming Events
Call to Excellence 2012
Become a Member
Upcoming Events
Contact Centre World Awards
March – Autumn – Fall Fiesta
Call to Excellence 2012
June – Winter – Event
August – Spring - Awards Ball
- About The Council
- Membership Packages
- Award Categories
Vision
Raising the StandardTo raise the standards of Customer Service to ensure satisfaction is increased.
Read MoreMission
Engaging with BusinessesTo engage with businesses from across all sectors using the Customer Service Council as a vehicle of communication and a nucleus for people to meet and learn from each other at high profile events. "Knowledge is Power" so let's start sharing.
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Sharing Best PracticeThe Customer Service Council’s main aim is to bring like minded individuals and organizations together at high profile events to promote their organisation’s customer service operations, ethos, logistics and innovation at work. To share what works so we can travel on the journey of raising the customer service standards together. Also, to share, promote and recognize best practice and leadership excellence in customer service through our annual awards program. Embracing professionals from across organizations of all sizes and scopes, as well as individual champions lighting the way.
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Raising the standardCustomer Service Council.
Members of the Customer Service Council are role models in the community for raising customer service standards, and support the events and awards programs through the annual membership fee
Read MoreBenefits
Promoting your organisationSome benefits of becoming a member include:
A Customer Service Council Membership Certificate, Eligibility to enter the Annual Awards program, Discounted tickets to events and awards dinner, Updates and publications, Invitations and Voting rights, the opportunity to promote your organization and business through a trusted network of reputable professionals.
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12 Monthly MembershipBecome a member today.
To become a Certified member of the Customer Service Council Inc. please call 1800 808 384.
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Award Categories
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